RETURNS POLICY
Home of Hats will accept returns within 20 days of purchase, in original condition. There are no refunds; exchange only.
Send returns to:
Home of Hats
6241 Copper Lake Ct.
Boynton Beach, Fl 33474
You agree to carefully inspect your order upon arrival and you will not hold Home of Hats responsible for any problems that arise from improper storage or use of these products.
Refused orders or returns will be charged a 20% restocking fee plus shipping fee for label.
Our sales items are final sale.
NOTE: The Homero Ortega product, a handmade genuine Panama hat made in Ecuador, is a crafted treasure and no two hats are alike. There is no perfect panama hat, and even in the finest hats there will be flaws. These hats are not woven by machine, but made by craftspersons’ hands and take hours, days, and sometimes months to create. Slight imperfections in color, weave and finish, either by nature or the artisan’s hand, make it unique. (Thanks to Homero Ortega Hats for sharing this information.)
Email contact@homeofhats.com to inquire about return information.